Maryland's oldest & largest independant aftermarket shop servicing all American V-twins.
Your one stop custom, service, performance and insurance repair needs. S&S Protuning center, Thundermax certified, specialists in Harley Davidson and Big Dog motorcycles.
Interview Q&A
How long have you been in business?
over 30+ years
What is your primary product or service?
American V-twins for custom,service, maintenance, insurance repairs, custom accessories
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Previously was a certified auto mechanic and when the cars started using computers moved to my second love which was motorcycles.
How do you differentiate yourself from other businesses in your category and area?
Spending time to explain to the customer how their bike works, what went wrong, give them the old parts, show them what they need in the future.
How many locations do you have and do you have plans to expand?
one 10,000 sq ft shop
Provide detailed directions to your location
From Rt 32 and Rt 170 (Telegraph Road) intersection, go North on 170 and we are 200 yards on your left
What type of payments do you accept?
M/C, Visa, Discover, American Express, cash, check,
Which areas do you service?
Everything
Who owns your company or runs daily operations?
Roy Chamberlin
What are your hours of operation?
10-6 Mon-Fri and 10-2 on Sat.
What is the best compliment anyone can give you?
That my bike has never run this good before. That the knowledge and expertise of this shop is hard to find in this industry.
What is your favorite quote or Bible verse?
Cheap is good, good isn't cheap